TROPICAL-CAR SL protects personal data within its technical and personal possibilities.
To guarantee personal rights personal data are collected in the legal frame work of the current General Data Protection Regulation GDPR, REGULATION EU 2016/679.
In the focus are principles (GDPR Par. 5) as lawfulness, few data as possible, necessity und purpose, correctness, limitation of storing, transparency, integrity and privacy.
The responsible operator of TROPICAL-CAR SL and his webmaster are mentioned in the legal notice of this website.
Mrs. Tanja Agel is responsible for data protection and the contact person.
Operating purpose is car rental. The collected data are used only for car rental of TROPICAL-CAR SL and their branches.
Purpose of data collection
Purpose of data collection is the operating purpose.
Data collection and legal basis
Email contact form
Personal contact data voluntary send over the email contact form as name, email address and telephone number are used only for contact.
This data are not collected and processed outside the email application. Emails are deleted if not necessary anymore for car rental.
The pre-contractual data processing has Par. 6 (1) lit. b GDPR as legal basis.
Pre-contractual booking requests include the contact data name, telephone number, and email address.
This booking requests are deleted if no car rental contract is closed.
For the contractual binding booking name, telephone number, email address, date of birth, passport, driver licence, place of residence, telephone number, mobile telephone number and flight details (arrival) are collected.
This data belong to the rental contract without them car rental is not possible.
The pre-contractual and contractual data processing has Par. 6 (1) lit. b GDPR as legal basis.
The data are ruled by data protection and are not given to third parties.
Booking data are stored and administrated in the applications of TROPICAL-CAR SL at a webhoster without the possibility of third parties to access this data.
Backup data are stored by the webmaster of TROPICAL-CAR SL and the webhoster.
Additionally data on booking paper forms are stored at a secure location.
The webhoster stores in the log files of the webserver general access data and information as time of access, IP-address, browser and operation system necessary for the secure operation of the server (e.g. defence of cyber attacks and noncomplying use).
This data are neither collected nor used in applications of TROPICAL-CAR SL.
Legal basis for temporary storing of data and log files is Par. 6 (1) lit. f GDPR.
Booking data are stored maximum 5 years within the legal retention period, for operating purpose, and claims management.
After this booking data are deleted or made anonymous.
Address and contact data of bookings are deleted if after 5 years no booking occurs.
Legal instruction and your rights (GDPR Par. 13)
With the car rental contract hirers are legally instructed including their rights::
Right of deleting of data (GDPR Par. 17), Right of enquiry about data (GDPR Par. 15), Right of update of data (GDPR Par. 16), Right of restriction of data processing (GDPR Par. 18), Right of revoke (GDPR Par. 21), Right of transferable data (GDPR Abs. 20), Right of appeal (GDPR Par. 77).
This rights are described in the Legal instruction of the rental contract and in the Legal instruction of the email contact.